Installation
How to Install Customall on Shopify Platform?
Welcome to Customall! Currently, Customall is compatible with multiple platforms. In this article, we will walk you through the process of installing Customall on Shopify. Installation To add Customall app to your store on the Shopify platform, follow these steps: Login to your Shopify account and search for Customall app by clicking here (https://apps.shopify.com/customall?searchid=20af86b1-2809-4939-a95c-45b31e4194aa&surfacedetail=customall&surfaceinterposition=1&surfaceintraposiSome readersHow to Install Customall on Shopbase Platform?
Welcome to Customall! Currently, Customall is compatible with multiple platforms. In this article, we will walk you through the process of installing Customall on Shopbase. Installation To add Customall app to your store on the Shopbase platform, follow these steps: Login to your Shopbase account and search for Customall app by clicking here. Next, click Install this app. (https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/Few readersHow to Install Customall on Shoplazza Platform?
Welcome to Customall! Currently, Customall is compatible with multiple platforms. In this article, we will walk you through the process of installing Customall on Shoplazza. To add Customall app to your store on the Shoplazza platform, follow these steps: Login to your Shoplazza account and search for Customall app by clicking here (https://appstore.shoplazza.com/listing/145935/customall/?locale=en-US&utmsource=storeadmin&from=storeadmin&storeid=1874636&userid=9d3adfcb-8b03-4245-86bd-bFew readersHow to connect store from Customall to your platform?
Our app is designed to work with multiple e-commerce platforms. Currently, Customall supports integration with Shopify, Shopbase, and Shoplazza (https://support.customall.io/en/article/how-to-connect-store-from-customall-to-your-platform-gecdtb/3-shopFew readers
Artwork
Artwork FAQs
1. How do I line break in the Help Text section? You can add "n" before the sentence you want to line break. 2. Why did I add a text box to the artwork, but it doesn't appear on the storefront for name input? For cases where the text box doesn't appear, please check the following three conditions: Incorrect display condition Text font not selected Max length not entered 3. What is theFew readersWhy are the images in artwork blurry and low resolution?
To enhance loading speed for products in the artwork and on the storefront, Customall reduces the resolution of the images. Enabling the Show Original Image feature will increase the image to its original resolution.Few readers
How to Add a Team Member in Customall
Team lead can add members to Customall by entering their email addresses. Go to Settings → select Team Member → click the Add New button. Enter the required information, including name and email → click Save . After saving, your team members will receive an email containing the password to loFew readersHow do I save the customer information entered into the order item property?
To save the customer information entered into the order item property, you can: Go to the Settings screen and click on Online store Hover over Action and click on Settings In the General Settings section, click on Save customized customer information in item properties → Choose anFew readersHow to Manual Handle "Add to Cart" Event
This article will guide you on how to manually handle the "Add to Cart" process for personalized products on Customall. Instead of relying on automated processes, you can use JavaScript code to manually add items to the cart. First, you need to create a manual "Add to Cart" event using JavaScript on Shopify Theme. Below is a sample code snippet: Also Customall provide event to help you call add to cart aftFew readersHow to add the personalized product image to the cart?
To add the personalized product image to the cart page or pop-up cart, follow the steps outlined below: Add the personalized product image to the cart page Go to your desired Shopify Theme → Click the three dots Button → Select Edit Code Identify the cart page file. This could be named something like: main-cart-items.liquid Find the section of code responsible for rendering theFew readersHow to add the personalized image to your order confirmation email?
To include the personalized image from Customall in the order confirmation email your customers receive after placing an order, simply edit the email template that Shopify uses for order confirmations. By customizing this template, you can insert the personalized image seamlessly into the emails sent to your customers. Customall saves the personalized image URL in the order properties, making it easy to retrieve through the line item properties. The property for the preview image file is labeFew readers