Articles on: FAQs

How to Generate a Test Print File

A Print File (or Production File) is the file created after a customer customizes a product and places an order. This file is used for fulfillment.


To help you review the print file and catch any errors before placing an order, Customall offers a feature that lets you get test print files for checking. This ensures accuracy and prevents mistakes in your final orders.


How to Get a Test Print File


  1. Get the print file script from Customall


  • In the left menu, select SettingAPI Key.



  • Click on Get Print File Script button to copy the script.



  • To refresh the API Key, click the Reload icon.


  1. Generate the test print file on your product page


  • Navigate to the product you want to get test file in your store → Personalize your product.



  • Press F12 or right-click and select Inspect.



  • Click on the Console tab → Paste the print file script → Press Enter. The print file will generate and appear below.



It may take a few seconds to a few minutes for our servers to generate the test print file. The larger the artwork size, the longer the processing time.


  • If you see this warning, type allow pasting in the input field below and press Enter to enable pasting.


Tip: Hover over the test print file tab to check its dimension.


Updated on: 16/06/2025

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