What is Artwork Size?

Artwork size refers to the dimensions of the area containing your design file. It is often set to be the same as the print area size. When creating new artwork, you need to set the size for it.

How to set size for the Artwork?

Go to the Artworks page, click on the Add New button, and a window will appear where you can set the size for the artwork.

There are 2 options to edit the size of the artwork:

Option 1: Custom size

When you choose this option for your artwork, enter the Width and Height in the respective boxes.

Option 2: Printarea size

When you select this option and choose a product base, all available print areas for that product base will be shown. Click Select to choose the print area you want to use for your artwork.

How to change Artwork Size?

Click on the arrow-down icon next to the artwork name
Choose Custom size/ Printarea size in the Artwork Size section to change the width and height of the artwork
Click Update.

Size Limit

Customall currently supports artwork sizes up to a maximum of 12,000 x 12,000 pixels (recommended maximum size 8000 x 8000 pixels for stability).
For artwork layers, each layer cannot exceed 128 megabytes (MB) and 128 megapixels.

You can calculate megapixels by multiplying the height by the width of the image. (For example, an image that is 3000 x 5000 pixels is 15 megapixels.)

Please note that the total artwork size is different from the artwork layer size.

E.g., while you can set the total artwork size to be 12,000 x 12,000 pixels, you cannot upload an artwork layer with the same dimensions (which would be 144 megapixels) as it exceeds the size limitation of 128 megapixels. In this case, the artwork layer should be 10,000 x 10,000 pixels, and you can then drag and drop it to fit within the total artwork size.

Updated on: 30/05/2025