> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.customall.io/sitemap.xml
> Use this file to discover available pages before exploring further.
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# Why are the images in artwork blurry and low resolution?

To enhance loading speed for products in the artwork and on the storefront, Customall reduces the resolution of the images.
![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_z2zccr.png)
Enabling the **Show Original Image** feature will increase the image to its original resolution.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/8/3/6/a836ece0c4805800/image_5lg837.png)
|| **Show Original Image** can only be activated for individual layers, not entire groups at once.

||| It's not recommended to activate too many layers as original images, as this may slow down loading speed.

|| Decreasing the resolution within the artwork does not affect the quality of the print file or the product previews on the storefront.