> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.customall.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Manage Categories for Product Bases

# Overview

Categories assist in organizing your product bases into distinct groups for easy management and searchability.

# Create a new category

1. Go to the **Product Bases** → Choose **Categories** → Click **Add new**

![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_1uvql6v.png)
2. Fill in the information for the new category → click **Create category**

![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_lnttok.png)
Additionally, you can also create a new category while creating a new product base. In the **Fulfillment service category** field, click on **Add category** → Fill the main information → Click on **Save**:

![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_aowetp.png)
# Edit a category

1. Hover on the **Actions** of category needs to be fixed → click **Edit**

![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_bjiz2e.png)
2. Update the information and click **Update category** to save the changes. The system will then be updated according to the new data.

![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_1mdr86c.png)
# Delete category

 1. Hover on the **Actions** of category needs to be fixed → click **Delete**

![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_1ys0uou.png)
2. Click **Yes** to confirm delete

![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_1bu1t1w.png)