> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.customall.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# List of Orders

Go to the Orders page to find the list of orders.

# Screen Options

Using **Screen Options**, you have the ability to hide or show columns in the order table supported by the system:
![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_1sjzg6u.png)
Simply check to display a column or uncheck to hide it:
![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_1p9yw1a.png)
# Order Screen

![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_1vvf2dd.png)

* **Order ID**: the order ID created by the Customall system
* **Store Order ID**: the order ID is generated by the Shopify system and synced from Shopify.
* **Order Date**: order created date.
* **Order Design**: the customized order preview
* **Campaign**: the campaign of the order
* **Product Base**: the product base of the order
* **Product Attributes**: the attributes of the order
* **Customer**: includes the customer’s name and email address.
* **Shipping Address**: the customer's shipping address
* **Total Price**: total price of order
* **Order Status**: display the statuses of orders. View detailed statuses of Orders [here](https://support.customall.io/en/article/primary-statuses-of-the-order-1q3h3qq/)
* **Vendor**: The names of the vendors receiving the orders
* **Action**: allows you to view details, upload custom designs, and change the order status.

# Search order

On the Order page, you can search for an order by entering the order ID, store order ID, the title of the product and customer name in the search box.

![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_1jn58nk.png)

# Export all filtered orders

* If your provider can import orders through CSV, you can export orders from Customall as a CSV file and then upload it to your provider’s system for processing.
* You can export the template from the **Current page** or **All orders by filter**.

![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_171zlod.png)

|| With **All orders by filter** option, Customall currently supports exporting up to 5,000 orders.

* In the Template section, select template → Click **Export**

You can select an available template

![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_zo0nox.png)

or add a new one by navigating to **Settings** → **Export Templates** → **Add Export Template**

![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_hb9cw.png)

|| You need to check the CSV sample from your provider and then manually edit the exported CSV to match the sample.

# More filters

If you need to filter orders based on criteria such as product bases, stores, or fulfillment, the system provides the option to filter orders through **More filters**.

![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_clb4ef.png)
The system supports you to filter orders by product bases, stores, fulfillment:

![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_cingho.png)

# Bulk Actions

Select one or multiple orders → click on **Bulk Actions** → choose Export Order(s) to CSV or Change Status of the Order.

![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_faw72s.png)