> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://support.customall.io/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How To Use AI Filter Feature Customall provides an **AI Filter** feature that allows you to create custom filters, such as Watercolor Sketch, Oil Painting, Vintage Retro, and more, to create unique designs. When customers upload their photos, the system will automatically apply the selected filter to their images. ![](https://storage.crisp.chat/users/helpdesk/website/-/a/8/3/6/a836ece0c4805800/image_23x8ji.png) Click here for user experience demonstration: [AI Filter Feature Demonstration](https://demo.customall.io/products/custom-photo-with-ai-filter-poster) # Connect API Key Customall supports **Gemini** and **OpenAI** integrations for the AI Filter feature. Before using AI Filter, make sure you have connected an API key for either OpenAI or Gemini. * Go to **Settings** → **Services**. ![](https://storage.crisp.chat/users/helpdesk/website/-/a/8/3/6/a836ece0c4805800/image_1lvjy48.png) * Click the **Config API Key** button for the OpenAI/Gemini service. ![](https://storage.crisp.chat/users/helpdesk/website/-/a/8/3/6/a836ece0c4805800/image_lgv4v6.png) * Enter your API key. You can find instructions on how to obtain your API key by clicking on the link titled **How to get OpenAI/Gemini API Key**. ![](https://storage.crisp.chat/users/helpdesk/website/-/a/8/3/6/a836ece0c4805800/image_d9pgmy.png) After getting the API key, copy and paste it here: ![](https://storage.crisp.chat/users/helpdesk/website/-/a/8/3/6/a836ece0c4805800/image_1n35dlq.png) || Only the team leader account can access the Services section. After the team leader configures the API key, all team members can use the AI Filter feature. # Enable AI Filter in Artwork ### Step 1: Add Image Layer * Go to Artwork Editor → Add an Image Layer → Enable the **Allow Personalized** feature. ![](https://storage.crisp.chat/users/helpdesk/website/-/a/8/3/6/a836ece0c4805800/image_1tz6cyv.png) ### Step 2: Set Layer Information * In the **Layer Settings**, fill in details such as label, help text, and placeholder. * Under **Using value of**, select **AI Filter**. ![](https://storage.crisp.chat/users/helpdesk/website/-/a/8/3/6/a836ece0c4805800/image_lpyh95.png) * Set the minimum required width for the customer's uploaded image in the **Min Width** field. * Choose the **Output Quality** for images processed with AI Filter. 1K (1024px) is the fastest option and is ideal for apparel and previews. 2K (~2048px) and 4K (~4096px) produce sharper print files, which are better suited for canvas, posters, and large wall art. || 2K and 4K resolutions require a configured Replicate API key in Service Settings. Please contact your team's admin if these options are unavailable. ![](https://storage.crisp.chat/users/helpdesk/website/-/a/8/3/6/a836ece0c4805800/image_1fd4ibj.png) || For vintage, retro, or soft/blurry AI Filter styles, upscaling to 2K/4K will make the image sharper. As a result, the vintage or blurry effect may become less noticeable than expected. We recommend choosing the output quality based on the style and product type. ### Step 3: Select AI Filter * Click **Select AI Filter**. ![](https://storage.crisp.chat/users/helpdesk/website/-/a/8/3/6/a836ece0c4805800/image_105f45r.png) * A pop-up will appear. You can choose an available filter or create a new filter. ![](https://storage.crisp.chat/users/helpdesk/website/-/a/8/3/6/a836ece0c4805800/image_1m63ekq.png) ###### In the available filter list, you can: * Search for a filter by name. * Filter the list by model. ![](https://storage.crisp.chat/users/helpdesk/website/-/a/8/3/6/a836ece0c4805800/image_1shte1e.png) ###### Create a New AI Filter If you want to create your own filter, follow these steps: 1. Create New Filter Click the **Create Filter** button. ![](https://storage.crisp.chat/users/helpdesk/website/-/a/8/3/6/a836ece0c4805800/image_1lh6xwb.png) 2. Configure Your AI Filter Fill in the following information: ![](https://storage.crisp.chat/users/helpdesk/website/-/a/8/3/6/a836ece0c4805800/image_age2li.png) * ***Choose Filter Model****:* Select a model that fits your needs * ***Enter Filter Name****:* Add a name for your filter * ***Upload Reference Image (Optional)****:* Turn on this option to upload a style reference image ![](https://storage.crisp.chat/users/helpdesk/website/-/a/8/3/6/a836ece0c4805800/image_1jkldwz.png) * ***Add Custom Prompt****:* Describe the style or effect you want in detail. The more specific your prompt is, the better the result will be. || **Note:** If your prompt contains words or subjects that violate the terms of use of the selected AI model, the app will return the original uploaded image instead. You can view their policies [__here__](https://openai.com/policies/creating-images-and-videos-in-line-with-our-policies/). * ***Upload Thumbnail (Optional)****:* Upload a thumbnail image for your filter * ***Advanced settings***: When using the **Transparent Sketch Background** for the **Sketch Outline Filter**, you can choose one of three options: **Soft** keeps lighter strokes, **Strong** makes strokes bolder, and **Balanced** is the default. ![](https://storage.crisp.chat/users/helpdesk/website/-/a/8/3/6/a836ece0c4805800/image_11oohxq.png) After completing all fields, click **Next: Test Filter**. ![](https://storage.crisp.chat/users/helpdesk/website/-/a/8/3/6/a836ece0c4805800/image_usvgdu.png) 3. Test Your Filter (Optional) Upload a test image. Click **Run Test** to preview how your filter works, or skip this step and save the filter directly. ![](https://storage.crisp.chat/users/helpdesk/website/-/a/8/3/6/a836ece0c4805800/image_1883eho.png) The system will take a few moments to process. After the image has been generated, you can click **Re-test** to create a new version. If you want to use the result as a thumbnail, check **Use test result as thumbnail**. ![](https://storage.crisp.chat/users/helpdesk/website/-/a/8/3/6/a836ece0c4805800/image_j7jegq.png) When you are satisfied, click **Continue to Save**. ![](https://storage.crisp.chat/users/helpdesk/website/-/a/8/3/6/a836ece0c4805800/image_1h8oy0o.png) 4. Save Your AI Filter Review your filter settings → Click **Save Filter** to save it for future use. ![](https://storage.crisp.chat/users/helpdesk/website/-/a/8/3/6/a836ece0c4805800/image_7h09r5.png) You can change or remove the filter by selecting the corresponding action. ![](https://storage.crisp.chat/users/helpdesk/website/-/a/8/3/6/a836ece0c4805800/image_1w32i5d.png) # Customer Experience on Storefront On the storefront, customers can upload their own photos and adjust the positioning by dragging and dropping, rotating, resizing, and setting the display exactly as they want. ![](https://storage.crisp.chat/users/helpdesk/website/-/a/8/3/6/a836ece0c4805800/image_1o3c55q.png) || Photos must be in JPG, PNG, or JPEG format and must not exceed 12 MB. This limit is set by third-party services. || If your OpenAI or Gemini account runs out of credits or quota, the system will display an error notification when customers upload their photos || OpenAI or Gemini may not send notifications when your account runs out of credits, so it's important to monitor your credit balance regularly.