> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.customall.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Generate a Test Print File

A Print File (or Production File) is the file created after a customer customizes a product and places an order. This file is used for fulfillment.

![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_1bs0ugk.png)
To help you review the print file and catch any errors before placing an order, Customall offers a feature that lets you get test print files for checking. This ensures accuracy and prevents mistakes in your final orders.

# How to Get a Test Print File

1. **Get the print file script from Customall**

* In the left menu, select **Setting** → **API Key.**

![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_1ahwarm.png)

* Click on **Get Print File Script** button to copy the script.

![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_gs72ue.png)

* To refresh the API Key, click the **Reload** icon.

![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_1nc5ss1.png)
2. **Generate the test print file on your product page**

* Navigate to the product you want to get test file in your store → Personalize your product.

![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_1djkppr.png)

* Press **F12** or right-click and select **Inspect.**

![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_1dglrno.png)

* Click on the **Console** tab → Paste the print file script → Press Enter. The print file will generate and appear below.

![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_tzi192.png)

|| It may take a few seconds to a few minutes for our servers to generate the test print file. The larger the artwork size, the longer the processing time.

* If you see this warning, type **allow pasting** in the input field below and press Enter to enable pasting.

![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_1oq7wzj.png)
| Tip: Hover over the test print file tab to check its dimension.

![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_hvuqkr.png)