How to Connect Fulfillment Partners via API Key
An API key is a unique identifier generated by a provider to enable third-party services, like Customall, to connect and send orders. To ensure Customall can identify and send orders to the correct account, copy and paste your API key into the Fulfillment Partners page.
Currently, Customall is integrated with some fulfillment partners: Printful , Dreamship , Printify , Printway , Gearment , CustomCat , Merchize and MerchOne.
Only the team leader account has the permission to configure the API Key in Fulfillment Partners section.
Login to your Printful account at developers.printful.com/login
Go to Token Page → Click on the Add new token button
Fill in all the required information.
In the Scopes section, you must enable all options to allow orders to be sent from Customall to Printful. Then, click the Create new token button.
Once you are done, you will get a new Access Key
Navigate to Customall → Click on Fulfillment Partners → Click on the fulfillment name or link icon.
In the Credentials section, paste the copied Access Key → Click Save
After saving the API Key, a list of stores in your Printful account will appear. In the Select a store field, choose the store you want to send orders to.
After selecting your store, click Save again to complete your connection to Printful.
Login to your Dreamship account at dreamship.com
Click on Settings → API
If you don't find the API page, please contact Dreamship support to open access.
In the API section, click Copy to copy API key. You can click Show to check for API key
Copy and paste it to Customall's Fulfillment Partners → Dreamship page
You need to connect Webhook so Customall can receive tracking code from Dreamship when an order is fulfilled.
In Customall, copy the Webhook URL
Go to Dreamship → Settings → API → In the Webhook URLs, click on Add Webhook URL → paste the Webhook URL from Customall → click Add
Ensure the Advanced Webhooks option is enabled.
Click Manage Subscriptions in Webhook URLs section → Check the following items → Click Save .
order-deleted
order-reprinted
order-status-updated
order-details-updated
tracking-added
tracking-updated
tracking-deleted
Login to your Printify account at https://printify.com
Click on your Accounts → Connections
In API tokens, generate a new token → Enter API name (can be any name) → choose All scopes (full access) → Generate token
Copy the API key in the blue box
Navigate to Fulfillment Partners in Customall → Choose Printify → Paste the key to API key field → Click Save
Choose your store name in the Select a store → Click Save .
Login to your Printway account at https://printway.io/app/login
Navigate to Stores → Click on Connect APIs
Click on Generate Token to be able to connect to Printway APIs.
Copy and paste the API Key into the Printway Fulfillment Partners screen in Customall → Click Save
Login to your Gearment account at https://gearment.com/
Go to Settings → API Information → Click Request API
Copy the API Key and API signature
Paste them into the API Key and API Signature fields in Customall accordingly
Log in to your CustomCat account at app.customcat.com .
Navigate to the Connect Store page → Create a new store using the Create API Order method in the Connect API or CSV section.
Enter your store name and URL, then click Connect .
Go to the Settings page → select Store → Choose the store you just created.
In the API tab, copy the API key with Read/Write access.
Go to Fulfillment Partners in Customall → Select CustomCat → Paste the API key into the API key field → Click Save to complete the connection to CustomCat.
Login to your Merchize account at https://seller.merchize.com/login
Select your store → Navigate to Integrations → Click on API
In the API Reference section, copy Base URL
In the API Authentication section, select API Key → copy API Key
Navigate to Fulfillment Partners in Customall → Choose Merchize → Paste the API Key and Base URL corresponding to each field → Click Save.
Login to your merchOne account at https://dashboard.merchone.com/login
In the Stores section, click the three dots icon next to your desired store → Select Settings
Scroll down to the Store credentials section, copy the API User and API Key.
Go to Customall's Fulfillment Partners → merchOne page → Paste the API User and API Key in the following format: API User:API Key
(Example: myshop:x8n2p5q7****)
You need to connect the Webhook to allow Customall to receive the tracking code from merchOne when an order is fulfilled.
In Customall, copy the Webhook URL.
Go back to merchOne → Store Settings → Scroll down to the Webhook section under Store Credentials → Paste the Webhook URL from Customall → Click Save
Currently, Customall is integrated with some fulfillment partners: Printful , Dreamship , Printify , Printway , Gearment , CustomCat , Merchize and MerchOne.
Only the team leader account has the permission to configure the API Key in Fulfillment Partners section.
Connect with Printful Fulfillment Partner
Login to your Printful account at developers.printful.com/login
Go to Token Page → Click on the Add new token button
Fill in all the required information.
In the Scopes section, you must enable all options to allow orders to be sent from Customall to Printful. Then, click the Create new token button.
Once you are done, you will get a new Access Key
Navigate to Customall → Click on Fulfillment Partners → Click on the fulfillment name or link icon.
In the Credentials section, paste the copied Access Key → Click Save
After saving the API Key, a list of stores in your Printful account will appear. In the Select a store field, choose the store you want to send orders to.
After selecting your store, click Save again to complete your connection to Printful.
Connect with Dreamship Fulfillment Partner
Login to your Dreamship account at dreamship.com
Click on Settings → API
If you don't find the API page, please contact Dreamship support to open access.
In the API section, click Copy to copy API key. You can click Show to check for API key
Copy and paste it to Customall's Fulfillment Partners → Dreamship page
You need to connect Webhook so Customall can receive tracking code from Dreamship when an order is fulfilled.
In Customall, copy the Webhook URL
Go to Dreamship → Settings → API → In the Webhook URLs, click on Add Webhook URL → paste the Webhook URL from Customall → click Add
Ensure the Advanced Webhooks option is enabled.
Click Manage Subscriptions in Webhook URLs section → Check the following items → Click Save .
order-deleted
order-reprinted
order-status-updated
order-details-updated
tracking-added
tracking-updated
tracking-deleted
Connect with Printify Fulfillment Partner
Login to your Printify account at https://printify.com
Click on your Accounts → Connections
In API tokens, generate a new token → Enter API name (can be any name) → choose All scopes (full access) → Generate token
Copy the API key in the blue box
Navigate to Fulfillment Partners in Customall → Choose Printify → Paste the key to API key field → Click Save
Choose your store name in the Select a store → Click Save .
Connect with Printway Fulfillment Partner
Login to your Printway account at https://printway.io/app/login
Navigate to Stores → Click on Connect APIs
Click on Generate Token to be able to connect to Printway APIs.
Copy and paste the API Key into the Printway Fulfillment Partners screen in Customall → Click Save
Connect with Gearment Fulfillment Partner
Login to your Gearment account at https://gearment.com/
Go to Settings → API Information → Click Request API
Copy the API Key and API signature
Paste them into the API Key and API Signature fields in Customall accordingly
Connect with CustomCat Fulfillment Partner
Log in to your CustomCat account at app.customcat.com .
Navigate to the Connect Store page → Create a new store using the Create API Order method in the Connect API or CSV section.
Enter your store name and URL, then click Connect .
Go to the Settings page → select Store → Choose the store you just created.
In the API tab, copy the API key with Read/Write access.
Go to Fulfillment Partners in Customall → Select CustomCat → Paste the API key into the API key field → Click Save to complete the connection to CustomCat.
Connect with Merchize Fulfillment Partner
Login to your Merchize account at https://seller.merchize.com/login
Select your store → Navigate to Integrations → Click on API
In the API Reference section, copy Base URL
In the API Authentication section, select API Key → copy API Key
Navigate to Fulfillment Partners in Customall → Choose Merchize → Paste the API Key and Base URL corresponding to each field → Click Save.
Connect with merchOne Fulfillment Partner
Login to your merchOne account at https://dashboard.merchone.com/login
In the Stores section, click the three dots icon next to your desired store → Select Settings
Scroll down to the Store credentials section, copy the API User and API Key.
Go to Customall's Fulfillment Partners → merchOne page → Paste the API User and API Key in the following format: API User:API Key
(Example: myshop:x8n2p5q7****)
You need to connect the Webhook to allow Customall to receive the tracking code from merchOne when an order is fulfilled.
In Customall, copy the Webhook URL.
Go back to merchOne → Store Settings → Scroll down to the Webhook section under Store Credentials → Paste the Webhook URL from Customall → Click Save
Updated on: 22/02/2025
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