Articles on: Campaigns

Create a Campaign

A campaign is a combination of your product base and artwork.

Step 1: Create a Campaign



Go to Campaigns page → click on Add New button



Step 2: Select a product base



Choose the appropriate Product Base for your Campaign by clicking the Add base button. You can find the product base you want to add by entering the product base name in the search box.


Once the first Product Base is selected, the system will automatically filter similar Product Bases based on their attributes. You can choose multiple product bases with the same attributes to create a campaign.

Note: There are four cases in which Customall disables 'Add Base' in a campaign
- Product bases have the same Nice Name
- Product bases have the same Title
- The Nice Name of one product base is similar to the Title of another
- The Title of one product base is similar to the Nice Name of another

The selected Product Bases will appear to the right of the select base box, and simultaneously their Add Base button will also be disabled. Click the X button if you want to remove the inappropriate Product Base. After selecting, click Config Campaign to go to the next step.


Please select at least 1 Product Base to create Campaign.

Step 3: Edit General Setting



Click the << or >> button to display or hide the view according to your needs.


In addition to the selected Product Bases, you can click Add more product bases to add the Base, the operation here will be the same as Select Product Base, or click the X button to remove it from the Campaign. Then, click on Continue.




You can also drag and drop to arrange the Product Base position reasonably before displaying the product on the store.



Enter fields in Additional Information:
Title: Display name of Campaign.
SKU suffix: A product's SKU (Stock Keeping Unit) as the combination of a SKU prefix, created in the product base, and a SKU suffix.
Product handle: Automatically generated from the title of campaign, you can customize product handle as you wish.
Collections: Which Collection does your campaign belong to, create new or select existing ones.
Tags: Tag the Campaign.
Description: Detailed description for the Campaign, automatically copied from Product Base, you can edit description.



In addition to the additional Information mentioned above, for campaigns containing multiple product bases, there are also the following additional information fields:
Product type: Display in Shopify after you push product.


To add new product type, click on Product type field → Enter name → Click on Add new.


Option 1 label: Display on storefront


To add new option 1 label, click on Option 1 label field → Enter name → Click on Add new.


Step 4: Add Print areas



Choose product base → click on Choose an artwork


The number of Print Areas will depend on the selected Product Base.

The app will show you a window where all default Artworks are displayed, you can choose Category in the left tab to make it easier to find compatible artwork. After selecting the Artwork, click the OK button or double click on the Artwork to continue.


Once the Artwork is selected, you can edit it directly in the Campaign, delete or change it. You can learn how to edit, delete, or create a complete Artwork at Artwork Designer (Editor).



Step 5: Edit Preview



Mockups in Campaign are automatically copied from Product Base. You can add Mockup by clicking on + box or edit, hide, delete existing Mockup. Detailed instructions will be shown in Configure Mockup (Printareas in Edit Mockup and Settings in Edit Mockup)


The preview of the template you choose in the campaign will be displayed on the storefront when no action has been taken in the personalized field section.





Step 6: Rearrange the order already in Artwork



The personalized fields shown to the right of the Mockup section correspond to the fields with the allow personalized option enabled in the selected artwork. The order of personalized fields in the campaign mirrors their arrangement on the artwork.
The images and operations here will show the changes on the corresponding mockup section and the default fields on the store without affecting the previously created artwork.


You just need to drag and drop personalized fields at the position of the 2-way arrow and bring it to the appropriate position. Templates that have organized the order of personalized fields will be distinguished from those that have not organized the order by the check mark.


You can also change the position of the template field by entering the ID of the field you want to place the template field behind.



After changing the order of personalized fields, if you want to rearrange the order of these personalized fields according to the order in the artwork, you can click Apply ordering from artwork.


You can apply the order of personalized fields from one template to others by: clicking Apply previous to apply the order of the template to those preceding it, or clicking Apply next to apply the order of the template to those following it.



Additionally, you can use the Quick Sort Layers feature to drag and drop multiple layers to reposition them. Click OK to save the new layers' position.



In Quick Sort Layers, you can click on the Actions button to Reset ordering, Reset all ordering, Apply the ordering of one template to all previous templates, or Apply the ordering of one template to all next templates.



Step 7: Save campaign



Click on Save, when your campaign is successfully saved, a green message will appear in the top right corner of the screen.


If the message bar shows in red, it means your campaign is missing something. Please make sure:
- There is at least one artwork and one product base
- There is at least one available variant on each product base
- All variants are valid (have SKU, color, size, price)
After you have created and saved a Campaign with all the necessary information. You can click on Push to store button to publish campaign to online store. You can also publish a campaign to multiple stores (Read more about Publish a Campaign to multiple stores)

Updated on: 26/07/2024

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