> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.customall.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Clipart FAQs

### 1. What file formats does Customall allow for uploading to the Clipart?

Currently, Customall supports uploading files in PNG and JPG formats.

### 2. In cases I want to allow customers to choose options like no hair, no glasses, no costume, etc., how should I set the display conditions?

For cases where customers can select the NO option, users can follow these steps:
* Go to **Clipart** → Click on the clipart that needs the NO option added.
* Add an empty file → Edit the clipart's thumbnail to an image such as NO, BALD, or NO COSTUME, etc.
![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_11vlcfw.png)

### 3. Why should I use a zip file to upload cliparts?

* Using the **Import from zip file** feature allows you to upload thumbnails for cliparts. Additionally, it helps speed up the upload process and ensures that all files are uploaded completely. 
* For folders containing many files, **Import from folder** takes more time and may result in missing files if the internet connection fails.