Clipart FAQs

1. What file formats does Customall allow for uploading to the Clipart?

Currently, Customall supports uploading files in PNG and JPG formats.

2. In cases I want to allow customers to choose options like no hair, no glasses, no costume, etc., how should I set the display conditions?

For cases where customers can select the NO option, users can follow these steps:

• Go to Clipart → Click on the clipart that needs the NO option added.
• Add an empty file → Edit the clipart's thumbnail to an image such as NO, BALD, or NO COSTUME, etc.
  

3. Why should I use a zip file to upload cliparts?

• Using the Import from zip file feature allows you to upload thumbnails for cliparts. Additionally, it helps speed up the upload process and ensures that all files are uploaded completely.
• For folders containing many files, Import from folder takes more time and may result in missing files if the internet connection fails.

Updated on: 15/08/2024