> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.customall.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# An Overview about Customall

# What is Customall?

Customall is an all-in-one app created to provide personalized solutions for print-on-demand products. The goal is to optimize product upload time and enhance work efficiency. 

Let's look through this guideline to complete your registration and set up your store:
* Step 1: Connect your store to Customall
Add unlimited Shopify, Shopbase... stores to your account
* Step 2: Add or Import your first product base
Find product from list fulfillment services you want to sell in your store or "Add new" your product
* Step 3: Upload cliparts
Prepare and upload your cliparts
* Step 4: Create artworks
Upload PSD artwork or create your own design file and config personalization options
* Step 5: Lanch your first campaign on your stores
Combine your artwork with products and launch on your stores to start

In general, you can use Customall to create a personalized design → Add to a POD product → Add your design to it → Publish to your store for selling.

![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_19jgl7n.png)
The customized design will be attached in customer's order and then you can send it to fulfillment.

# Terms

Some terms used in apps: 
* [Product Base](https://support.customall.io/en/category/product-bases-el8al8/): A print-on-demand (POD) product that contains mockups and corresponding variants for each product (such as size, color, etc.).
* [Clipart](https://support.customall.io/en/category/cliparts-1b2mpkw/): A collection of images that customers can choose from when making personalized designs. (eg. a collection of different dog breeds, including: dachshund, corgi, golden retriever, beagles,...)
* [Artwork](https://support.customall.io/en/category/artworks-snl0y/): Your design file, which may contain multiple layers, with each layer representing a personalized option.
* [Campaign](https://support.customall.io/en/category/campaigns-h0x5ur/): A combination of artwork and mockup on the product base. It can be published on live store for personalizing and selling. Once published, campaign will be synchronized to Shopify as a Shopify product.

# Basic Steps
![](https://storage.crisp.chat/users/helpdesk/website/a836ece0c4805800/image_6u2b5m.png)
1. **Create a Product Base**

Add print-on-demand product data includes your base price, variants, mock-ups, print-area…

|| This step only needs to be done once for new product lines.

2. **Upload Cliparts**

Upload and categorize your cliparts into various categories for later personalization use.

3. **Create Artworks**

Upload your design files, choose the elements for personalization, then fill the necessary information such as labels, help text, placeholders, etc.

4. **Create and Launch Campaign**

Create a campaign by adding an artwork to a product base, then publish it to the store, allowing customers to personalize and place orders.